Associate Analyst – U1(Content Operations – Fulltime)/ Non-IT(HYD-WFO)

Job Description

Job description
Greetings from Tech Mahindra!

We are currently hiring for Associate- Content Operations Coordinator – U1 to work with our internal team here in Hyderabad (WFO).Role: Associate- Content Operations Coordinator  – U1 (Permanent/Full time)

Designation on papers: Associate Analyst – BPS/U1
Positions: 3
Payroll: Tech Mahindra
Client: UK based (500 years old publishing house)
Locations: Hi-Tech city, Hyderabad (2-way transportation will be provided with in the radius of 30Kms)
Exp: Freshers

Work Mode: Work from office

Interview Mode: In-person
Shift: UK Shift (12PM till 9:30PM, Mon to Fri/ Fixed week offs on Sat & Sun)

NOTE: Candidates who completed their graduation in 2024 only can apply. Also, candidates who completed B.Tech are not eligible to apply for this job.

Principal Accountabilities:

Work closely with the Academic Content Operations teams, based in UK and US, to provide administrative support as needed.
Carry out technical & proof checks on content files and circulate feedback (e.g. PDFs, covers)
Assess the quality of images and request resupplies where appropriate.
Data entry including into internal databases and workflow-management systems like ScholarOne
Raise purchase requisitions, purchase orders and service entry sheets in SAP on behalf of colleagues and sending for payments
Understanding legal requirements, managing copyright documents and creating contracts
Chasing payments and transactions on behalf of authors
Processing post-publication corrections
General administration (i.e. booking meetings for colleagues, raising CDRFs, Quickflows etc.)
Create and circulate a range of reports on departmental performance, exporting data from FileMaker to MS Excel
Cover images research
Project manage parts of the content production process
Liaise with key stakeholders both at Client side and externally, e.g. authors, suppliers and freelancers

Required:

Graduation in any field.
Excellent communication skills (Both written and verbal)
Should be able to do stakeholder management on calls and emails. Need strong email drafting skills.
Need hands-on experience with MS Excel.Interested candidates can share their CV at megha.khilwani@techmahindra.com or can text me on my

whats app: 7303647910

Regards,

Megha Khilwani,

Associate Recruiter – TA

Tech Mahindra

Role: Non Tech Support – Voice / Blended
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate