Jaipur Job Location || Process Executive || International BPO

Job Description

Job description

Dear Aspirants,Launch your career with a prestigious multinational BPO company.Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business.

International Chat – Service Process – 100% Non Voice – Ahmedabad

Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month

Role & responsibilities

As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.
Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.
Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.
Resolve customer issues and complaints effectively while ensuring a positive customer experience.

Preferred candidate profile

Excellent communication skills in English.
Qualification- Any Graduate/12th pass/10+3 Years Diploma
Willingness to work in rotational shifts, including night shifts and weekends.

Perks and benefits

5 days working with rotational week off.
Competitive salary with performance-based incentives.
Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.
Free Cab facility for night shifts.
Overtime and night shift allowances (subject to business requirements).
Subsidized Meals
Opportunity to work in a fast-paced, dynamic environment.
Professional development and growth opportunities.
Maternity Leaves/Paternity Leaves benefits

Jaipur (Rajasthan)

Role: Customer Service Representative (Chat/Email/Voice)

Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations.

Qualifications: 12th pass and above, good communication skills, computer knowledge.

Shifts: 24/7 availability

Salary: 26,000 to 38,000 CTC

Perks: 14 days hotel accommodation for outstation candidates, extra incentives.

Reach out for more information;

HR Dheeraj – 9638738800
Role: Chat Support
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Graduation Not Required