Customer Care Executive ||BPO||MNC||Job||CSR ||CSE

Job Description

Job description

Dear Aspirants,

Launch your career with a prestigious multinational BPO company.

Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business.

International Chat – Service Process – 100% Non Voice – Ahmedabad

Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month

Role & responsibilities

·         As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.

·         Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.

·         Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.

·         Resolve customer issues and complaints effectively while ensuring a positive customer experience.

Preferred candidate profile

·         Excellent communication skills in English.

·         Qualification- Any Graduate/12th pass/10+3 Years Diploma

·         Willingness to work in rotational shifts, including night shifts and weekends.

Perks and benefits

·         5 days working with rotational week off.

·         Competitive salary with performance-based incentives.

·         Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.

·         Free Cab facility for night shifts.

·         Overtime and night shift allowances (subject to business requirements).

·         Subsidized Meals

·         Opportunity to work in a fast-paced, dynamic environment.

·         Professional development and growth opportunities.

·         Maternity Leaves/Paternity Leaves benefits

Jaipur (Rajasthan)

Role: Customer Service Representative (Chat/Email/Voice)

Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations.

Qualifications: 12th pass and above, good communication skills, computer knowledge.

Shifts: 24/7 availability

Salary: 26,000 to 38,000 CTC

Perks: 14 days hotel accommodation for outstation candidates, extra incentives.

Reach out for more information;

HR Diganta – 8238738800

Role: Chat Support

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills